Welcome to Ready2Eat.com.my. By accessing and using our website, you agree to the following Terms of Use and Disclaimer. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website and services, you confirm that you:

  • Are at least 18 years old, or accessing the site under the supervision of a parent/guardian.
  • Agree to comply with all applicable laws and regulations.
  • Accept these Terms of Use, our Privacy Policy, Shipping & Return Policy, and Refund Policy.

2. Use of Website

  • You may browse, order, and use the content of our website solely for personal and non-commercial purposes.
  • You agree not to misuse the website, attempt to hack, disrupt services, or use our content without permission.
  • All content (text, images, logos, videos) on Ready2Eat.com.my is the property of Ready2Eat and protected under copyright laws.

3. Orders & Payments

  • All orders placed via Ready2Eat.com.my are subject to acceptance and availability.
  • Prices displayed are in RINGGIT MALAYSIA and may include/exclude applicable taxes and delivery charges.
  • Payments can be made via methods displayed at checkout (e.g., online banking, debit/credit cards, e-wallets, cash on delivery if available).
  • We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or technical errors. Customers will be notified and refunded accordingly.

4. Delivery & Shipping

  • Deliveries are made to eligible addresses within our coverage area.
  • Estimated delivery times are provided but may vary due to traffic, weather, or other circumstances.
  • Customers must provide accurate delivery details. Incorrect details may result in delays or failed delivery.

5. Returns & Refunds

  • Due to the perishable nature of food products, returns are limited to cases where items are damaged, spoiled, or incorrect (refer to our Shipping & Return Policy and Refund Policy).
  • Refunds or replacements will be provided at our discretion after review.

6. User Accounts

  • You may be required to register an account to place orders.
  • You agree to provide accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account details.
  • Ready2Eat reserves the right to suspend or terminate accounts that misuse the platform or violate these Terms.

7. Food Quality & Safety (Disclaimer)

  • While we take great care in preparing and delivering our food, all products are provided on an “as is” and “as available” basis.
  • Ready2Eat makes no guarantees that food items will always meet individual taste preferences.
  • Customers are advised to consume products immediately upon delivery or store them properly as instructed.

8. Allergies & Dietary Information (Disclaimer)

  • Our meals may contain allergens such as nuts, dairy, gluten, soy, seafood, and other ingredients.
  • It is the customer’s responsibility to check product descriptions, labels, or contact us for allergen information before consumption.
  • Ready2Eat will not be held liable for allergic reactions or health issues resulting from the consumption of our products.

⚠️ Food Allergy Warning: Products may contain or come into contact with common allergens including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood. Please consume responsibly.

9. Nutritional & Product Information (Disclaimer)

  • Nutritional and ingredient details provided on the website are for reference only and may vary depending on preparation.
  • We do not guarantee the accuracy or completeness of nutritional information.

10. Limitation of Liability

  • Ready2Eat shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • While we strive for quality and timely delivery, we are not responsible for delays, damages, or losses caused by events beyond our control.
  • Customers use our services and consume our products at their own risk.

11. Third-Party Services & Links

  • Our website may contain links to third-party websites or use third-party services (e.g., delivery providers, payment gateways).
  • Ready2Eat is not responsible for the content, services, or privacy practices of third parties.

12. Modification of Terms

We reserve the right to update or modify these Terms of Use & Disclaimer at any time. Changes will be effective once posted on this page, with the updated date reflected above.

13. Governing Law

These Terms of Use & Disclaimer are governed by and construed in accordance with the laws of Malaysia. Any disputes will be subject to the jurisdiction of Malaysian courts.

14. Contact Us

For questions regarding these Terms of Use & Disclaimer, please contact us at:

Ready2Eat.com.my
📧 Email: [email protected]
📞 Phone: 019-5983767